A recent industry-wide survey has revealed a notable shift in real estate agents’ attitudes toward the National Association of REALTORS® (NAR), highlighting growing dissatisfaction and skepticism among professionals. Over half (51%) of surveyed agents reported an unfavorable view of NAR, a significant increase from just 19% the previous year. This stark change is largely driven by the aftermath of the NAR settlement, which imposed stricter transparency requirements and fundamentally altered how commissions are communicated and negotiated, causing disruption in traditional brokerage practices.
Agents are feeling the impact directly in their day-to-day business, with nearly two out of five (38%) stating the settlement negatively affected their operations. More than half (54.4%) have noticed heightened client demands for commission negotiations, reflecting increased pressure to justify their services and fees. According to Redfin, which conducted the survey, this growing dissatisfaction with NAR underscores a deeper struggle within the profession, as agents grapple with declining commissions, increased competition, and shifting consumer expectations.
Ultimately, this evolving landscape points to an industry undergoing significant transformation. Agents’ frustrations with NAR highlight broader concerns about the viability and fairness of longstanding industry practices. As real estate professionals continue to navigate these turbulent changes, their resilience and adaptability will determine success in the evolving marketplace.